This is very clear, easy to use platform for security monitoring of our network devices and applications. The ability to set up alerts as soon as something goes wrong in an application or device makes it one tool that we can rely upon. Lack of proper support when using this product with Cisco equipment (Cisco ASA firewall). Support does not have any knowledge about how to configure certain features needed by some products like IPSec VPNs or Wifi AP's.
There are many other options out there but…
