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Accelas Solutions Review

2

Β·

Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
Professional Services, Implementation Services

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Description of Accelas Solutions

Accelas Solutions implements Oracle CX (CRM) products specializing in Sales Force Automation and back-end data integration.

Reviews

Global ratings 2
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  • 4
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  • 2
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Type of review

Revainrating 4 out of 5

Great experience thus far and will look forward continuing in 2020

I like that they are always available to help with any questions or concerns we have, whether it be regarding our customers' needs or their own work flow process within the system! They also offer training sessions at no charge for employees who want to learn more about their product. Sometimes I wish there were multiple hours of day where someone was working from home so an extra person could support us if one is sick/unable to come into the office. That would make things easier too! The…

Pros
  • Accelas has been great for the company and I would recommend it for all businesses
Cons
  • I wish that the software was more user friendly and not as glitchy!

Revainrating 4 out of 5

Easy and efficient way managing documents

The ease of use is one thing I like about this system, it has made our life easier as we are able to access all information that was previously stored separately from different platforms such excel files etc., It's also easy for users who don't have much technical knowledge or experience since they can easily understand how everything works by just looking at any screen you provide them with when using their account manager! Honestly nothing really other than maybe if there were more options…

Pros
  • Easy interface
  • Very helpful staff
  • Friendly environment
Cons
  • Somewhat limited functionality