Pros
- Easy system setup
- Reliable device monitoring function.
- Very user friendly UI with built in support for iOS, Android & Windows platforms (as far i know)
Cons
- No ability view data over multiple locations simultaneously
Action1 Review
3
·
Very good
Rating
4.0
IT Management, Remote Monitoring and Management (RMM)
Description of Action1
Action1 RMM is a fast and powerful cloud-based Remote Monitoring & Management (RMM) solution created for MSPs and IT professionals to manage endpoints, comply with security standards, and support remote end-users.
With Action1 RMM users are able to:
- Gain complete visibility on the health and security of the managed endpoints
- Identify missing updates across the entire fleet of workstations, schedule and automate maintenance work from a centralized dashboard
- Roll out updates on multiple devices at once, silently install or uninstall software, reboot computers, run scripts — support both in-office and remote employees centrally
The solution requires no LAN, VPN, or firewall configurations to securely connect to remote workstations for assistance or unattended support sessions, and it works equally fast with 100 or 100,000 endpoints.
Action1 RMM is free forever for up to 50 endpoints, and it includes all the paid version features.
Pros
- The ability keep up with everything is nice, but not too expensive if used correctly; we only need basic monitoring capabilities so using something simpler would work fine maybe even free? :)
Cons
- Having limited options when saving certain data (for example having trouble finding any sort of reporting option)
Pros
- Great customer support
- Easy installation process (most things can already been installed by default)
- Good feature set for remote management software.
- Comprehensive reporting options available through Web UI/API via REST calls or OData feeds
Cons
- Extremely pricey compared other similar products out their
- Somewhat difficult setup at first due lack documentation & poor onboarding experience
