We used add_data's service for hosting our database (Oracle DB). They have excellent support team, quick turn around time which is very important in any startup/business where you need high uptime as well reliability with minimal downtimes! The user interface could be improved slightly but they are actively working towards this. I would say that go ahead using it if your requirements fit their product set otherwise look into other providers also like DigitalOcean etc who offer great value too…