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Alaska Communications Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
IT Infrastructure, Other IT Infrastructure

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Description of Alaska Communications

Alaska Communications is a leading provider of advanced broadband and managed service solutions for businesses and consumers in Alaska.

Reviews

Global ratings 3
  • 5
    1
  • 4
    2
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Affordable and Easy-going Service for all

The best part about this program, it's price! I do not have to pay any fees when getting internet through them nor am i required to purchase anything from their store other than phone bills (which are still cheap). When you first sign up with ACI they will set your speed at 10mbps which isn't bad but then once that term expires, if u don't upgrade within 30 days or so after signing up there goes your speeds down until next month. They usually offer discounts as well depending upon how many…

Pros
  • We have been using Alaska Communications since we first set our home up with Internet and they have been very helpful and very cheap
Cons
  • I have a very cheap internet speed and it's not very helpful

Revainrating 4 out of 5

Cheapest reliable service for VPN and data roaming

It's easy to set up, it has good customer support (both live chat & email), I can easily setup my business with them from home if needed or just use their services when traveling out-of state since they are located near me! The price was really cheap compared other providers that were charging more than double this amount per month even though we only used less then half our plan monthly capacity!! We're now using some features such as port forwarding through multiple devices so not sure how…

Pros
  • It's easy & simple to set up, fast internet speeds, low price compared to competitors
Cons
  • I dislike that they don't come across as very competitive or very big when compared to other huge competitors in the industry

Revainrating 5 out of 5

Excellent Customer Service for Business Phone System

The benefits that I received from using this phone system are many, but there were two main ones - firstly it was very easy to use (the menus etc) when setting up my new business line so no problems at all! And secondly they provide excellent customer support if you have any queries or issues with your services which makes life easier as an owner/manager who has staff working under me too :) We used Alaskan Communication's VOIP solution called "Caller ID". This allows our customers' calls…

Pros
  • User friendly
  • Easy way for us managers & owners here in Ballymoe Business Centre Co Tipperary Irelandto keep trackof what is being said about both sides by clients.
  • Excellent service provided upon request
Cons
  • Almost everything is ok