I like that you can create different types of alerts (e-mail notifications or texts) with one system which is great for our business! It's easy enough for employees who are new at their job position but not so much when it comes time for more experienced staff members/employees who have been in your organization longer than they should be allowed access as well. The interface could use some work - there aren't many options available if someone needs help creating an alert type other then whatβ¦
Pros
The customization of alerts and the ability to get information to customers and staff members quickly!
Cons
It seems very complicated in order to learn how to do things
The ability for me as an admin of my site to be able to see all of our alerts in one place! It's very intuitive how I can edit them too so that they are more specific with what we're looking at (elevated threats). We don't have any problems using this software currently but there is nothing about it which has really turned us off either. All things considered though if you need some sort of alerting system then this should fit your needs perfectly. Being able to easily filter out certain typesβ¦
Pros
Ability To Filter Out Threats Into Separate Folders
Rule Creation Is Easy.
Great For Tracking Incidents And Notifications In One Spot With A Clean Interface Of Everything You Need At Your Finger Tips Without Having Too Much Information Overwhelmingly Flooded Beforehand, Which Keeps Things Organized Well & Easier On Everyone Involved :)