The AI is super smart. It's able to work with other tools like Excel or Data Studio without having to be downloaded separately. If I'm not mistaken it also works as an assistant in Salesforce too so that one isn't separate from others either. The UI looks dated but doesn't interfere. There are some features of the platform we had hoped for but were never implemented (like adding custom fields).
Also, there aren't many integrations available. We're using this primarily for Inventory Managementβ¦
Pros
Easy interface
Great support team.
Highly accurate forecasting model very useful if you want good forecasts about your inventory levels!
I really like how easy it is for me as an internal user with no coding experience or development background at all (I am just using their product)to create my own custom integrations between our applications! Really great customer support too who are always quick to respond without being pushy about sales-related issues etc; they're super friendly but have zero interest in pushing you towards more expensive plans if that's not what your business needs right now - which we didn't want anyway soβ¦
Pros
The ability to create your own "custom" integrations using the drag and drop interface
Cons
Some UI elements can be a little clunky to use at times