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AnswerMiner Review

4

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.6
Analytics, Analytics Platforms

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Description of AnswerMiner

AnswerMiner is an data exploration tool with many features, as relation maps and decision trees.

Reviews

Global ratings 4
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  • 4
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  • 3
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Type of review

Revainrating 4 out of 5

One Of My Favorite Tools For Web Analytics

AnswerMiner has one of the best user interfaces I have ever seen in software development tools that are not web-based or browser-based! It's extremely easy to use even for beginners like me but also very powerful if you know what you're doing. The only thing they could do better would be adding more examples on how to navigate through the menus which can look intimidating at first. Try it out! You will love it! We had some issues with our website analytics where we couldn't find any data points

Pros
  • Very intuitive interface
  • High resolution graphics support (2K+)
  • Easy navigation without much learning curve required
  • Great customer service always responsive when needed
Cons
  • Can sometimes get overwhelmed from too many choices while searching

Revainrating 5 out of 5

Excellent Dashboard Software For Customer Service

The best feature of this software is that it has all the tools you need to create reports with your information in one place. I dislike having to use multiple different programs and utilities for some simple tasks like cleaning up data or creating graphs. It's not bad but sometimes other simpler solutions are available to me. If you want a nice dashboard solution where you can filter through options easily then I recommend using AnswerMiner. We have been able to customize our own dashboards and

Pros
  • Very helpful tool when wanting customer feedbacks without being too intrusive into peoples lives which would be hard given how much info there already out here
Cons
  • There are nuances

Revainrating 5 out of 5

Easy template building and data collection

I like that you can do all of this in one place instead of having to go through multiple spreadsheets or databases. Also it's easy for me because there are no complicated steps needed! The only thing I don't love about answer miner is how limited their templates look compared to other tools out there. If they had more options then maybe people wouldn't be using so much Excel? It would make things easier if everything was customizable but at least its helpful when we need something done quickly…

Pros
  • Easy
  • Very user friendly interface
  • Great customer service team who answers promptly, even during holidays.
  • Quick turnaround time 24 hours from receipting an email into getting results back via spreadsheet download (or excel file upload) once project has been completed by staff member submitting data request form OR within 48 hrs after submission as partof standard services offered free onboarded customers with new
Cons
  • Some disadvantages

Revainrating 4 out of 5

Amazing tool with many features and capabilities

I like that it has some of my favorite analytics tools built in (Pivot Tables are essential). It's very intuitive to use once you get used too how all its functions work together! The price point can be steep for smaller businesses who don't have much need or benefit from having soooo may different types of analysis/tools available at their fingertips like this does offer. But if your business needs tons og statistical analyses then yes definitely go ahead & try out AMINER-it will make…

Pros
  • I like that it has a very intuitive and easy to use software that's very easy to get used to
Cons
  • It's a great software and I would definitely use it for my business if I were able to get it for a price that I can