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AntBuddy Call Center Review

1

Β·

Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
Customer Service, Contact Center Software

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Description of AntBuddy Call Center

AntBuddy provides omnichannel contact center & CRM for businesses in Vietnam, Myanmar & SEA

Reviews

Global ratings 1
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Type of review

Revainrating 4 out of 5

Great for customer service departments

Their team is quick at resolving issues! They are very responsive to requests that we have made through their ticketing system or via email (as well as taking screenshots of our screens). The interface can be confusing but they do offer training sessions if you'd like them to help get used to it all out there. We've been using this software since its inception so I'm not sure what problems others may encounter with new features / changes within recent updates - however no bugs found yet from us

Pros
  • I like the features available and the software is very well made with a very responsive team
Cons
  • I've not been made to feel like I'm a high up on the team either