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Arkus, Inc. Review

1

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Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
Professional Services, Implementation Services

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Description of Arkus, Inc.

Arkus can help you leverage enterprise class tools without the high risk and large upfront costs of traditional technology solutions.

Reviews

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Type of review

Revainrating 4 out of 5

Great Solution For All Customer Service Needs

I like that they have been able to integrate my current CRM system with their software so we don't need two different systems for our needs. They are very responsive and quick to respond when it comes time to make changes or updates. The only thing I dislike is how slow this platform moves compared to others in the industry. We've had issues trying to get information out of it once an issue has occurred. It would be nice if there was more customization options to fit your business better than…

Pros
  • Great for tracking cases and having instant visibility of all customer data
Cons
  • Slow to update information and the inability to customize the software to better fit your needs