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Arria Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Artificial Intelligence, Conversational Intelligence

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Description of Arria

Arria NLG Platform is a platform that combines cutting-edge techniques in data analytics, artificial intelligence and computational linguistics, it analyses large and diverse data sets and automatically writes tailored, actionable reports on what's happening within that data, with no human intervention, at vast scale and speed.

Reviews

Global ratings 2
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Type of review

Revainrating 4 out of 5

This is simply amazing!! Excellent platform

The ability to have an AI engine which can take care of most things for you. You don’t need to be a techie or understand coding very well to use this software. It does all the heavy lifting so you can focus more time on your business and less time worrying about technical issues. I dislike how slow the system works sometimes when there are many users online. Sometimes takes up to 30 seconds before we get our first answer from the agent. Make sure you test out the product thoroughly because some

Pros
  • Ability To Create Chatbots, Natural Language Processing
  • Agent is easy enough without scripting knowledge.
  • Ease Of Use & Setup
  • AbleTo Integrate With ManyOther Software (iOs/Android)
Cons
  • Slow response times
  • No way too monitor agents performance

Revainrating 5 out of 5

Great solution that meets most if not all needs

The tool has helped us to keep track of employee behavior overtime by creating automatic alerts for certain behaviors (ie : reporting time off or absence). It allows you to save your rules as templates so they can be used across multiple users/departments without changing them manually each time. I would like more flexibility when configuring my own parameters but this will improve once we have better knowledge about how it works internally! We are solving our problem regarding tracking…

Pros
  • Easy setup, only took me 10 minutes
  • Great support from sales team in understanding exactly what is needed
  • Ability customize with specific needs
  • Ease Of Use
  • Reporting features
Cons
  • So-so