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AUGUST ETECH LLC Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Value-Added Resellers (VARs), IBM Channel Partners

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Description of AUGUST ETECH LLC

August eTech was established in August of 2001 to fill the void in IT consulting where small to medium size businesses fall. Since then August eTech has grown to include support for large sized business and corporations providing clients with customized hands-on service for their IT needs. August eTech services range from desktop technical support to database programming to server and network monitoring and web development.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Solid customer service with quick response and affordable pricing

I like that it gives you options, such as how much time is spent per call (usually between 15 minutes - half hour). If your problem can be solved within those limits its great! But if not they will escalate which means more money outta my pocket hahaha but thats ok when u get what ur paying fo right? The techs are always friendly & helpful!! U know who i am talking about lol. Sometimes issues go unresolved after contacting them multiple times or calling different departments/techies etc., so…

Pros
  • Great customer service
  • Customer care department very quick to respond via email
  • Ability for employees in other states with no local office presence have access
Cons
  • There are nuances

Revainrating 5 out of 5

The best office environment I've ever worked at.

I've worked as an independent consultant at other companies, including this one, but found that working here is much more pleasant than doing it anywhere else! The staff are very friendly, helpful, outgoing people who have made me feel like part of my team almost immediately upon meeting them. We can discuss any problem or question we may be having without feeling awkward about asking someone's opinion - they're always willing (and ready) to help out if given a chance! There aren't many things

Pros
  • Very enjoyable work environment
  • Good place for employees with excellent benefits packages such medical coverage included in monthly salary.
  • Easy way around technology barriers easy access via websites where ever needed great customer service from both management AND colleagues alike
Cons
  • Empty