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Back Review

4

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Very good

Revainrating 5 out of 5  
Rating 
4.8
HR, HR Service Delivery

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Description of Back

With Back, fast-growing companies can organize and automate all their internal workplace requests on one intuitive platform, to replace your shared inboxes, Slack DMs and internal ticketing. From simple questions about policies, lost payslips to approving hardware purchases, when you need someone else’s help, it will be easy to get.

Reviews

Global ratings 4
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Type of review

Revainrating 4 out of 5

Great solution when you need better internal communications

I like that as an admin of our company it's so easy for me to check up in real time how my employees are being treated by other employees or customers. It also gives me access to reports which tell me whether we are making good progress towards achieving goals set out for us. The tool doesn't have enough integrations into third party applications such as Salesforce yet; however this is something they're working hard at improving - perhaps even adding custom ones? We've been able to tackle…

Pros
  • Ease when viewing performance statistics
  • Great reporting section (can drill down far)
Cons
  • Doesn’t integrate well across different systems

Revainrating 5 out of 5

Overall good software to help manage employee benefits

I like that we have an online portal where our employees go in order for themself or others (supervisor) access information regarding paychecks/benefits etc without having any emails going back & forth between us! It's very helpful especially if there is no email correspondence involved with this process of payroll processing as well which helps out alot!! The only thing i dislike at times would maybe could use more user friendly features such has adding new info into existing fields rather…

Pros
  • Easy to learn
  • User Friendly interface
  • Very Helpful staff when necessary, even though their work can be tedious due many different options one may need inputted each day.
  • Fast response from support group via chat function it truly felt personal :)
Cons
  • Some little things

Revainrating 5 out of 5

Overall happy and satisfied user-of Backupify

I like that there is an app for everything! It's great if we're out of office hours or not around our coworkers/manager - they are able to reach us through this service as well so no worries in terms of getting support from them while away at work (or even just being unavailable). Sometimes my manager has trouble finding me via email because he doesn't know how many emails i have received throughout the day; however with back up team members who see what messages were sent by whom etc., makes…

Pros
  • The fact it allows multiple users access, especially when someone goes missing within your organization due lack communication between employees back helps make sure you can get help quickly instead relying solely off memory alone
Cons
  • Minor Issues

Revainrating 5 out of 5

Great productivity tool and useful team management

I love that my manager is able see what i am working on at any given time from anywhere in our office by simply clicking "back". It makes life much easier for me as an employee with multiple responsibilities! There's nothing we dislike specifically but there are some things which could improve upon if possible (we're looking outwards here!). If implemented correctly this software would really save us lots of precious work hours over email or phone calls etc - plus being proactive rather than…

Pros
  • The best thing about back has been how easy everything seems once you get going.its seamless when running between different systems like outlook + excel together too ! So good :) ive made new years resolutions
Cons
  • Mostly okay, but...