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Backroom Review

3

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.7
Marketing Services, Branding Agencies

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Description of Backroom

We combine investigation and design to help businesses connect with the public.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Backroom is an amazing platform for businesses

Backroom is a great service, the support is amazing and I can always speak to someone about any queries I have. The website design is amazing and the layout is easy to navigate. The fact that the platform is so easy to use makes using the service very efficient. I have no major complaints, everything works well and the team is so friendly, I'd definitely recommend Backroom to anyone looking for an online platform to promote their business. Backroom is very easy to use and has so many great…

Pros
  • High quality professional photography used consistently throughout websites as per user experience best practice guidelines
Cons
  • Some problems

Revainrating 5 out of 5

Love working directly together through Media Hound

They're incredibly easy-going, friendly people to work alongside. Always willing to listen! It's such an amazing service that really puts you in touch with your audience - we've been able to use their team so far for events/campaigns but they can also be used as media or content providers, which is what I'm using them currently (as well as our PR agency). There are some minor UI issues when it comes to editing images etc., but nothing too major there either. The fact they understand exactly…

Pros
  • Extremely helpful
  • Friendly attitude & great customer support
  • Very good understanding about client needs
Cons
  • Some cons

Revainrating 4 out of 5

Useful tool when doing User Research

Backroom helped us to understand the needs of the community and we were able to use the data to create a great website. The team was really professional and responsive. I can't think of any dislikes. I would highly recommend Backroom to any company looking for user research. The team at Backroom really helped us understand the needs of our community. Backroom's research helped us create a great website and a great community of users. I like the fact that I can use it in my own time. There are…

Pros
  • Easy, simple design
  • Great way if you want feedback from customers or potential clients.
  • Can help with marketing campaigns
  • Make sure people know about what they have done well as opposed too their bad points!
Cons
  • A little expensive compared other similar services