Header banner
Revain logoHome Page
balance internet logo

Balance Internet Review

4

·

Very good

Revainrating 5 out of 5  
Rating 
4.8
Professional Services, Emarsys Consulting

View on AmazonView on ЯM

Description of Balance Internet

Balance Internet specialise in Magento Commerce solutions for Australialeading merchants. It helps partners succeed online through holistic and innovative eCommerce solutions.

Reviews

Global ratings 4
  • 5
    3
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Great Products & Excellent Customer Service

They have all of our products listed, making it easy to find what I'm looking up at any time! The only thing that isn't great is when you're browsing items they don;t always list them with pictures or descriptions so its hard sometimes finding out if something works well enough as an item before purchasing - but thats not their fault- this would be more because we aren'nt using some sorta product catalog system like theirs (like say Shopify) where there are many ways people can do things…

Pros
  • I like that they have all our products listed with pictures/ descriptions
Cons
  • I don't like that sometimes it is hard to find out if something works well enough as an item before purchasing but thats not their fault this would be more because we aren'nt using some sorta product catalog system like theirs (like say Shopify) where there are many ways people can do things differently

Revainrating 5 out of 5

Great Platform for growing Business

I have been using this service to help my business grow, so far it has worked out pretty well! The support team is always willing/able tp listen when we need some advice or guidance along our journey of growth with their platform; they are also very quick at responding too issues that come up as part oof running your own website (such us downtime). We can't really think about any downside yet apart from perhaps having more control over what you want displayed across all platforms rather than…

Pros
  • Easy set up process..easy navigation around site...very cost efficient compared other alternatives available.(
Cons
  • So-so

Revainrating 5 out of 5

Great Service and very helpful staff

The support team was willing to help with any questions or issues we had along our journey, they are always there when you need them! I dislike that it wasn't more user friendly compared to other companies. Their services were great but their interface could have been updated/improved so it would work better across multiple platforms. We used balance internet because of all the positive reviews about how good their service is. If it didn't exist before then I'm sure we wouldn't be using it…

Pros
  • They'd answered many emails promptly either via direct reply email which made life much easier than having received through slack messenger / whatsapp etc

Revainrating 5 out of 5

Excellent Communication and Customer Service

I like that they are able to help with any questions or concerns we have along our journey of building an amazing website! They do not hesitate when it comes time for us as clients, but also make sure their team is well trained so there isn't confusion within those who work directly under them at times (we've had some issues). We love working with this particular agency because everything has been seamless from start-to finish - no stress involved anywhere during project management/customer…

Pros
  • Quality people in place 8.); Fast response speeds 9.), Creative ideas 10.)
Cons
  • I will keep silent