Base22 Technology Group, LLC Review

We hired them to help us build out our website for salesforce CRM integration so we could more efficiently utilize time between calls with clients by not having an email waiting when they called back that is constantly being sent instead. I know this sounds simple but there were several things about their product (or lack thereof) which caused me concern during my research process! 1.) Their "customer success agent" did NOT actually have any knowledge or experience helping customers figure…

I like that it is very customizable by allowing access to many different tools for both our front-end as well backend applications. They are always quick at responding back with any questions we have which helps out greatly! We cannot do without them anymore so far they've been fantastic and continue to improve themselves each time I contact their team. Sometimes there can be some lag times between messages sent from one user and another if you're not using instant messaging or text chat but…

The team at Bases is great to work with! I have been working closely over several years now. They are always willing to help you out when needed or if they can't assist there's no problem as well that we couldn’t solve together through time-tested methods. As an outsourced partner it takes some getting used to but after spending enough hours consulting their expertise has helped me improve my own skillset considerably. Communication could use improvement though - especially during project…