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BeMyEye Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Commerce, Retail Software

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Description of BeMyEye

BeMyEye provides consumer brands with a complete solution to track, analyse and improve their in-store performance, using AI, IR and crowdsourcing technologies to help them achieve perfect store execution Equip your sales force with our ‘Compass’ app to perform fast & accurate store audits using IR, or order visits from our community of 3m+ on-demand auditors. Photographs and collected data are automatically processed to produce all your retail KPIs – product availability, compliance of promotions, share of shelf, competitor data, etc. Our ‘Retail Execution Cockpit’ gives you way more than an intuitive view of your store KPIs. We have designed the platform to help you to identify trends & issues, to analyze the impact of each KPI – you can connect it to external data sources, like sales data – and to directly communicate priorities to your reps. Select the list of stores that you want our crowd to cover: our ‘Eyes’ will run objective store audits and you will receive all your KPIs in real-time. Use this solution for stores where field reps are not allowed to take action, to increase your store coverage at a limited price or just to get certified, unbiased & accurate data.

Reviews

Global ratings 2
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Type of review

The ability for us as an organization of multiple stores throughout our country is able solve even more difficult problems than just one individual market could handle alone; such as the lack or consistency within products between different markets that are served by these groups. There can be some time lag depending upon when we get notified about something happening during day shift vs night shifts etc. Also it makes sense they would want people who have experience working at other companies…

Pros
  • Great customer service, very helpful staff
  • Very easy to use app with great functionality in terms getting things done
  • It has helped me identify issues/problem areas quickly so my managers don't end up losing their customers all because nothing ever gets solved.
  • Good variety product assortment available online via website too
Cons
  • Some problems

Revainrating 5 out of 5

Customer feedback and request collection made easy

I like that we can have our customers walk through an experience of what they want as soon is possible after entering into contact us website or app! It's amazing how much faster you get results by asking your customer directly about it rather than gathering data from statistics only which may not be correct due time lag between when someone enters online/app vs actually visiting shop at physical location (if even). We also use this feature for other categories too but mainly food & beverage…

Pros
  • Helps to gather important information fast
  • Easy access via web interface, mobile apps etc.
  • Data available in various formats including excel format easily accessible without extra efforts required while extracting relevant info out manually using Excel sheets before hand..also easy exporting capabilities provided along with detailed reports.likewise customization options make sense given situation needs
Cons
  • It is hard to say