It's easy to use - no training needed! The interface is intuitively designed so that you can get right into it without much instruction or help from your IT department (which I love). Our team has been able to quickly implement this system in our organization with minimal effort required by us as employees/users of the software itself. We have not had any issues thus far using bene trac but we are very happy about how well they support their product through customer service reps who answerβ¦
Pros
Intuitive design for ease user friendliness; great layout, simple features.
Ease & simplicity during onboarding period after installing program
The most helpful thing about this software is that it tracks all of your employees' information in one place! It's also very easy to use; you don't need any special training or experience before using it (which I appreciate!). Sometimes there are glitches with data entry where certain fields will not update when adding an employee - but these can be fixed quickly by contacting customer service if needed. We've been able to keep track of our staff members much more efficiently than we usedβ¦
Pros
The ability to manage everything in one place
Cons
I haven't personally had any issues with this software, or any issues with customer service (our rep is very helpful and responsive)
I love the ability to quickly see which employees are covered by the program and what the payout is for various benefit options. There is a little bit of a learning curve if you're coming from a point and pay background but that's not the software's fault. I'm able to see in one place all of the claims I need to process in addition to being able to run payroll, file W2s and do other general HR duties. There is nothing I like about BeneTrac. They have not been very helpful with any of myβ¦
Pros
Works great under Microsoft Azure cloud infrastructure running Linux instances using Docker containers