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Big Button Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Professional Services, Creative Services

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Description of Big Button

Big Button is a UK video agency, specialised in producing video for business across three key verticals: IT and Technology, Engineering and Rail, and Financial and Professional Services.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

My partner and i couldn't be happier for using HOOKD EFFECTIVE services

I worked with James to develop an online campaign that featured some of our products as well other third-party brands we were working closely alongside at this time (we're still very close friends). The results exceeded all expectations! Our website traffic went up by over 30% month after successful launch compared against same period last year - which also included us launching new product lines around Christmas too so it's tough competition from major retailers like Amazon but there was no…

Pros
  • Also very professional and quick to respond to client feedback to ensure the best possible campaign
Cons
  • Nothing really, we had a great relationship and partnership that worked seamlessly over the past 3 years

Revainrating 4 out of 5

Always professional and top quality

I like that they are very attentive to our needs when it comes time to produce content so we get exactly what we want without any surprises! They can be expensive but their customer service always makes up for this cost. We've used them several times over five years now with no complaints about either of those things. Keep an eye out if you're looking for someone who will give your project 100% attention - even after payment has been made- because there's really nothing else quite as good at…

Pros
  • It was easy working directly through BBG (BigButton).They took care all aspects well including preproduction planning etc., budgeting,..etc..And also post prodution followup too..and support team were extremely helpful especially during last minute issues...very responsive!!Great experience overall :)
Cons
  • Pricey

Revainrating 5 out of 5

Fantastic customer service, great business partners

The team at BBI are very professional and knowledgeable about their field of work - they have been able to provide us with solutions that we require from them time after time. They also go above and beyond what you would expect when working within this industry. Nothing really! We've worked closely together over several years now so there isn't anything I can think off as being negative or disloyal towards any member of staff/team. If you're looking for someone who will always be honest with…

Pros
  • Professional service
  • Honest feedbacks in terms if progress made / changes needed
  • Knowledgeable, skilled individuals across all departments.
  • This is vital especially since most problems may arise due an error caused by poor communications such miscommunication which leads into conflicts among people involved
Cons
  • All fine