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Bio Recognition Security, LLC Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Bio Recognition Security, LLC

BRS Commerce is an expert in the IBM Sterling Commerce products for Managed File Transfers and Business to Business Integration.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Simply efficient and cost-effective cross border FTP Service

The system has allowed us ease of use when doing file transfer jobs between our customers all over US & Canada. Our customer's need files daily at any time - we have solved that problem by using this service! Customer support can be slow sometimes but as far I know they've been very helpful throughout my 5 years with them so no complaints there yet :) We are still working together now since 2016 because it was such good experience back then which led me taking part during their latest round…

Pros
  • Highly reliable too for uploads / transfers.
  • You don't see much difference whether uploading/downloading via VPN vs regular internet connection
Cons
  • Some difficulties

Revainrating 5 out of 5

Great solution to keep our customers happy and satisfied!

We are using this product as part of our eCommerce platform that allows us manage files from many different suppliers/customer sites into one place so they can be viewed by customers before purchase or after delivery has been made (or even when there isn't any service yet). The best thing about it? It's free! There was nothing I disliked at all but everything worked flawlessly with no problems whatsoever once installed - which took less than 20 minutes due do their excellent customer support…

Pros
  • Easy to use
  • Very intuitive interface; easy access for non computer experts too.
  • Free trial available if you want an option without paying anything first prior purchasing full license version
  • Allows great flexibility in configuration options via admin portal
Cons
  • Zero

Revainrating 5 out of 5

Smooth integration with other vendors tools

Easy integration with other companies' systems such as Sage or Salesforce- we can use their CRM's which are already installed so much easier than if I had gone out got my own software designed specifically just like theirs! Sometimes it has been slow but that could be due more likely our side rather then them being at fault - sometimes they have issues getting files from us because of how old file transfer technology works (old school FTP). It makes life easy when you need something done…

Pros
  • Great customer service
  • User friendly interface
  • Fast response times in case there is an issue discovered during implementation.
  • Extremely knowledgable staff members available to solve any questions about usage
Cons
  • Some difficulties