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Botanic Review

2

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Artificial Intelligence, Conversational Intelligence

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Description of Botanic

Botanic offers a SaaS solution designed to let companies build their own branded chatbots, virtual assistants (voice), and avatars.

Reviews

Global ratings 2
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  • 3
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Type of review

Revainrating 5 out of 5

Botanica AI - A great conversational platform

The best part is that botanica bots are easy to use with good support for many languages like English Italian Spanish. Bots can also be customized according to your need. There's no much customization options in place as yet but it will surely come up soon if you want more features then just go ahead! I had used different Chatbot solutions before this one, so i cant compare between them but what impressed me most was the customer service they provide. Support team always goes an extra mile to…

Pros
  • Ease Of Use; User friendly.
  • Great Customer Service from botanical
  • Very quick response by their agents via email / skype call/ chat
  • Customizability available along side ease user experience
Cons
  • Mostly okay, but...

Revainrating 5 out of 5

Great solution when it comes time managing chatb

I like that Botanic is an easy platform to integrate with my existing tools. Their documentation is clear and easy to follow. There are several other features that I have not used yet that seem useful. If you're looking for one-stop-shop for your bot needs then this is the place to go. The customer support has been great as well! I wish we could save our bots in different profiles so we could easily switch between them. We use Botanic to automate customer service interactions. This allows our…

Pros
  • Integrated billing
  • Documentation available online, no download required (which helps me reachable)
  • Supports both SaaS & On Premises solutions.
  • Many plugins
  • Customer Support can customize it however they want
  • Customizable templates
Cons
  • Some cons