Header banner
Revain logoHome Page
botpenguin logo

BotPenguin Review

2

Β·

Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
Artificial Intelligence, Conversational Intelligence

View on AmazonView on Π―M

Description of BotPenguin

It is a very user-friendly platform where you get to personalize AI-based chatbots. It already has many templates from where you can choose one which goes with your business, and in case you want some customization, all the support is provided.

Reviews

Global ratings 2
  • 5
    0
  • 4
    2
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Easy-to Use Software That Has A Great User Experience

I like that it's easy for newbies as well experienced marketers alike to use because of its intuitive design layout & simplicity! The lack of any tutorials or training videos when initially setting up bot platforms (including this particular software) was actually quite frustrating at first but now i realize how much easier it makes things once they are set up properly! You don't really need too complicated rules/features - just have fun creating bots using simple sentences only so people will…

Pros
  • Easy creation with step bystep process
  • Highly customizable, works great even in languages other than English.
  • Works across all major channels from chatbubbles downto ecommerce websites etc..it can be used anywhere :)
Cons
  • Nothing comes immediately readily mind

Revainrating 4 out of 5

Very good experience using this product

The bot's ability to understand natural language and respond accordingly.The ease of use.Ease of integration. Support team is responsive. There could be an option to have more than one channel for the bot. For example, if I need to have a chatbot for both facebook messenger and WhatsApp, then there should be two bots. Currently, it is only possible to have one bot per channel. This has been a challenge for us. We are solving a customer service problem for our customers, so we needed a simple…

Pros
  • It is very easy to implement
Cons
  • We need to do some workarounds