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Breville BES990BSSUSC Automatic Espresso Machine Review

7

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Average

Revainrating 3 out of 5  
Rating 
3.0
☕️ Coffee, Tea & Espresso, 🍽️ Kitchen & Dining

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Description of Breville BES990BSSUSC Automatic Espresso Machine

The Breville Oracle Touch espresso machine with touch screen delivers third wave specialty coffee at home using the 4 keys formula; It has a professional Dual Boiler construction that delivers unparalleled temperature control and simultaneous extraction and steaming. DOSE CONTROL GRINDING: The integrated precision conical burr grinder automatically grinds, doses and tamps 22 grams of freshly ground coffee, for maximum flavor. OPTIMAL WATER PRESSURE: The Over Pressure Valve limits the maximum pump pressure throughout extraction, helping prevent bitter flavors; Low pressure pre infusion gradually increases water pressure to gently expand grinds for an even extraction. PRECISE ESPRESSO EXTRACTION: Achieve balanced tasting espresso with the Breville Oracle Touch Espresso Machine complete with digital temperature control (PID), delivers water at precisely the right temperature ensuring optimal espresso extraction. AUTOMATIC MICROFOAM MILK TEXTURING: Self-cleaning steam wand, powered by a dedicated boiler, automatically textures milk to your liking and delivers barista quality microfoam that enhances flavor and is essential for creating latte art at home. TOUCH SCREEN: With automation at every stage, simply swipe and select for espresso, long black, latte, flat white or cappuccino and enjoy cafe quality coffee at home. PERSONALIZATION: You can easily adjust the coffee strength, milk texture or temperature to suit your taste with one touch, then save it with your own unique name; Create and save up to 8 personalized coffees. INCLUDED ACCESSORIES: Mini Grinds Bin, 58mm Full Stainless Steel Portafilter, 1 and 2 cup Single Wall Filter Baskets, 480ml Stainless Steel Milk Jug, Steam Wand Spare Parts, Cleaning Kit, Water Hardness Test Strip, Water Filter Holder and Water Filter. CAPACITY & SETTINGS: 1/2 lb Bean Hopper; 67 oz Water Tank; Touch Screen Operation with 5 Pre-Programmed Favorites; Create, save, and name 8 customizable settings; Adjustable Grind Control; Programmable Milk Temperature & Texture; One/Two Shots; Hot Water. WARRANTY: 2 Year Limited Product Warranty; Power: 1800 Watts; Voltage: 110 to 120 Volts.
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Reviews

Global ratings 7
  • 5
    3
  • 4
    0
  • 3
    1
  • 2
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  • 1
    3

Type of review

Revainrating 1 out of 5

Broke after a few months, HORRIBLE customer service

Broke after just a few months, HORRIBLE customer service. I called, emailed, filled out inquiry forms on Breville's seedy website, and there was no attempt to contact me. My $2,500 car is useless and no one is making the slightest effort to do anything about it. Avoid at all costs.

Pros
  • Best
Cons
  • Long delivery time

Revainrating 5 out of 5

Expensive? Yes. Its worth it? Fully.

Well I've done a lot of research over the past few months and after watching a lot of videos and reading articles I've found this machine to be the perfect fit for me. I tried to be a home barista but to be honest I didn't have enough time to really have fun. This machine solves all of those problems. The espresso and milk quality is better than the big S you will get in the future because now you can taste all kinds of delicious local roasts. Now all I have to do is keep an eye on my caffeine…

Pros
  • So far so good
Cons
  • Pretty ok

Revainrating 1 out of 5

Not worth the price

Bought in March 2019 and used every day since. In the last two or three months it started to overheat and during the day the steam pipe started up randomly. Couldn't shoot this morning. Nothing comes out. I've submitted a service request, but I'm concerned if I'll get a response and fix the issues. From what I've read here and elsewhere, the customer service isn't very good. If you read the reviews you can see that problems are quite common, as is poor customer service. The Oracle makes great…

Pros
  • Easy to install
Cons
  • Nothing

Revainrating 5 out of 5

High-quality beverage cafe! Delicious!

I really like this car. I wanted a cappuccinatore that would deliver cafe quality drinks and that's what I got. I wake up every day with my car warmed up and ready to go. I developed my own cappuccino and it is absolutely delicious. I know it's very expensive BUT did you know that sometimes you can get up to 20% off if you speak to a Revain representative on the customer service team? I did this and got a discount which was really amazing. Conclusion: I love this car and can only recommend it!

Pros
  • Elegant design
Cons
  • Long waiting time

Revainrating 1 out of 5

Great car; except terrible support with warranty claims

This machine has worked great for about 18 months. Then he had a rather dangerous problem - he continued to heat the water without turning off, and outside the car reached a dangerous temperature. This happened EVEN WHEN IT WAS OVER! I had to turn it off to stop it. It comes with a two year warranty. After waiting many hours to contact customer service, they finally said they would send a postal label so we could return the car. A day later nothing. Waiting for more than an hour (fourth time)…

Pros
  • Cool
Cons
  • No form required

Revainrating 3 out of 5

It's not worth it! suitable for espresso machines

I'll be back tomorrow. Does not reach 195 degrees Fahrenheit. Breville blames the polar vortex lol. It's 74 degrees in my house right now and I live in Arizona. Therefore, sour espresso is brewed. Automatic switch-on no longer works for no reason. Neither Revane nor Breville helped. Breville said they could try to fix it but they didn't think there was anything wrong and said it wasn't a pro machine and I couldn't expect much. Ha ha ha, for over $2300 I should even expect a meal. Well, not…

Pros
  • Dope 🔥
Cons
  • Angry

Revainrating 5 out of 5

This is not as consistent as Breville claims.

For the money I wouldn't say this is the best espresso machine when it comes to making a consistently good cup. You can pay that amount for a professional manual machine and get much more consistent results. Of course you do all the work. INITIAL TESTS: The grams of coffee dispensed from the grinder varied from run to run between 18.5 and 20.5 grams in the port filler, with no adjustments. It doesn't sound like much, but it makes a huge difference in the time it takes to brew 50 grams of…

Pros
  • Positive only
Cons
  • Will do