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Call Center Support Software Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Customer Service, Contact Center Software

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Description of Call Center Support Software

Sip2dial offers best call center software for any business to win more customers and deliver better customer service at lower cost. The beautifully crafted user interface of our call center software allows you to manage calls, emails and digital channels with a single click.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
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  • 1
    0

Type of review

Revainrating 4 out of 5

Great system with flawless implementation

It's great that it has all features I need in one place. All my contacts are stored there too. There is also an option to have multiple contact lists which makes life easier if we want to prioritize support requests from different departments or clients. And lastly, their customer service team helps me when I'm stuck somewhere. Sometimes they take time to understand what exactly I mean but once again no big deal since this isn't very frequent anyway. They do not offer a trial version so I can…

Pros
  • It's easy to use and offers all necessary features
Cons
  • It's a bit pricey and it's not really clear why it needs a credit card to sign up

Revainrating 5 out of 5

Sip2dial is by far the best! It's a lifesaver

After experimenting with a few different call center support solutions, I discovered Sip2dial and couldn't be happier. It provides everything I require in my daily activities, including features that other solutions do not provide. The team is also very responsive and easy to reach, which greatly simplifies my job! If you want a good call, I highly recommend this service. It provides excellent customer service, integrates seamlessly with our CRM, and is well-liked by callers. We began with a…

Pros
  • The features make it extremely simple for me to manage my work and customer service. It's one of those things that you don't know how you got by without.
Cons
  • none,