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Campground Master Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Vertical Industry, Camp Management

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Description of Campground Master

Campground Master can simplify the task of reservation management for any campground or RV resort, or any kind of hospitality or rental business.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Great software - helps me manage my campground

It's easy to use and has many features that are helpful in making sure reservations go smoothly. I like how you can see what your guests are doing with their devices once they arrive at the campsite, which is very helpful when it comes time to check out. There aren't too many downsides to this program. It's easy to set up and get started! It's also great if you have multiple sites/campsites because you'll be able to keep track of each site separately. You can easily book reservations for…

Pros
  • Easy interface
  • Very user friendly
  • Great options available.
  • Lots more information than most software packages offer (site maps & pictures)
  • Nice selection menus within different areas such
Cons
  • Minor Issues

The ability to have multiple sites with different amenities is awesome! We love that we don’t need an agent at each site anymore since all our information gets transferred via wifi from one screen through out entire property!! I wish there was more control over what happens when someone comes in off-property instead booking them into their account directly but it works great as long you aren't doing anything too drastic like making reservations outside your own system. Great customer service…

Pros
  • Easy way for us managers or owners alike can manage everything remotely, no agents needed ever again which saves money & time spent training employees how use program properly especially if its just 1 employee who needs this kind of software vs whole campgrounds full staffs using other systems already builtin such as Priceline's "Campfire" app..etc..it really
Cons
  • There are nuances

Revainrating 4 out of 5

They do everything for me and don’t require tons of extra resources

I like that you have options to change things up when it comes time so they aren't stuck with just one option once we've made our selection at their website! We also really appreciate being able use email in lieu sending paper mail; this is very helpful especially during peak season (i'm sure other times as well). It's not perfect by far but has been easy enough using them until now where my needs are more complex than what was offered previously - which makes sense considering how much better

Pros
  • Also liked knowing i could send emails rather then trying get through via phone system if needed / wanted
Cons
  • And sometimes difficult getting hold of someone who can help resolve issues..and often no customer service number readily available online