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capteus Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Vertical Industry, Financial Services

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Description of capteus

We have built and installed hundreds of captive solutions in dozens of countries over three decades. We understand the negative impact that complex and overpriced tools can make on your balance sheet.

Reviews

Global ratings 3
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  • 3
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  • 2
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Type of review

Revainrating 4 out of 5

Great experience and service throughout project

Capteus has been an excellent partner for us to work with during all phases, from contract negotiations through implementation services after launch! They are always available when we need them most - whether it's solving problems or providing guidance as our business grows- they've never let me down once!! I would highly recommend working directly w/Capteous if you're looking at building out any kind of solution around accounting software (or anything else!). It is important not only do their

Pros
  • Reliable customer service
  • Easy system setup procedures that can be done remotely by non technical people.
  • Very user friendly interface
  • Great quality product offerings
Cons
  • Limited number customization options in terms setting up data fields suchas invoice numbers,
  • Not much flexibility regarding how reports look like without extensive coding skills necessaryfor changing templates used within report generation tools

Revainrating 5 out of 5

Excellent partnership and outstanding support

Capteux has been an amazing partner for us to help with our tax compliance needs, especially as we are expanding internationally into new markets like Canada! They really go above & beyond by not only providing excellent customer service but also making sure their product is easy-to use so it helps drive adoption within my organization's finance department - which makes them very valuable partners moving forward!! Nothing at this time; everything I've heard about from other users who were using

Pros
  • Great support staff in SF office
  • Easy way that they make complex issues simple
  • Very responsive when there have any bugs or suggestions
Cons
  • Nothing

Revainrating 5 out of 5

Great Customer Service And Support Team

Capteux is very easy to use, it's user friendly interface makes you feel like an expert right away! The support team are always willing help with any questions or concerns we may come across during our day-to-day operations within this platform - they're simply great people who care about their customers' success as much (or more) than themselves!! I cannot think what else could be said for them at present time? It has been wonderful working alongside these guys throughout my career so far…

Pros
  • Very intuitive GUI that can easily replace Word Processors in place today while still providing excellent security measures against viruses being transferred between computers without permission:
  • )Secure remote PC screen sharing functionality available too if required.Excellent 24 hour Technical Helpdesk Support Services offered around
Cons
  • Not the best