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Caretower Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Security and Privacy Services, Data Privacy

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Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Best Cloud Based Online Employee Scheduling System

The best part about this system is that it allows you to monitor your employees from anywhere in world! I love how easy they make keeping track of employee schedules, time cards, paychecks etc very simple using their online portal tool which can be accessed through any web browser or mobile app!! They also offer great customer service if there are questions with payroll processing/etc issues (which was not an issue for me). We use caretow at all times when we have temporary help working out our

Pros
  • Very convenient
  • Easy access even by remote workers
  • Great way tracking work hours && quot
Cons
  • Zero

Revainrating 5 out of 5

Great product and good support when needed

I like that it has an integrated billing system, so my insurance is linked to one account for all of our providers which makes things much easier! It seems easy enought but some features are difficult or not intuitive at first glance (like how you can mark certain items as "complete" in order to submit them). Also there's no way through this portal from within care tower itself - if we need something done by a provider outside their normal working hours then they have to send us out via…

Pros
  • Integrated Billing
  • Ease of use once setup properly.
  • Great support staff who do excellent work when issues arise during implementation
Cons
  • I will keep silent

I really liked that they had so many different options to choose from for my caretaker! They also have some of the best prices around too, which is great because we are trying to save as much money as possible with our senior living costs. The website can be difficult at times to navigate through. It's always jumping around or not loading properly when you click on it. Also, sometimes there will be a page load error if you try to go back in time. This may just be an issue with their servers…

Pros
  • Affordability
  • Quality care services provided within communities
  • Great customer service staff.
  • Easy navigation throughout site/website design
Cons
  • Sometimes frustratingly slow
  • Not enough information about facilities hard finding info