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channelIT Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Sales, Partner Management

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Description of channelIT

channelIT is a cloud-based channel enablement platform, channelIT, gives customers the tools, data and insights to execute great sales ideas. Companies can now rapidly deploy programs with precision targeting and have real-time visibility into ROI.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
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  • 1
    0

Type of review

Revainrating 5 out of 5

channelIT - Great experience and easy to use

I like that it has all of my account info so once logged in there isn't any additional steps needed for me as an agent or rep! It also allows you access at your own pace which makes more sense than being forced through someone else's time schedule/schedule etc.. Nothing really but if they do make changes let them know because their support team was very hard selly about how amazing this product truly should be even though we had no problems using our previous systems before switching over…

Pros
  • Easy to use
  • User friendly interface
  • Not many glitches with system issues compared other ones used now
Cons
  • I will keep silent

Revainrating 4 out of 5

Very helpful in SFDC CRM for our company

Channelit's UI looks good for an online system that connects you directly in SalesforceCRM or SFDC as well! The product has been around since 2007 but recently they've made some significant changes which are very helpful (mobile app!!). I don't really like how it doesn’t sync your CRMs automatically so sometimes when we want access from another device/computer etc., there isn”o easy way of doing this without having multiple tabs open at once - even if i go back after closing one tab then reopen

Pros
  • The product has been around since 2007 and has been very helpful for our company
Cons
  • The product doesn't sync automatically and there isn't a way of automatically closing tabs when closing one
  • so if i want access from another device/computer then i need multiple tabs open at once
  • even if i go back after closing one tab then reopen all my links become closed again meaning its not possible unless im logged out completely each time!
  • Pros

Revainrating 5 out of 5

channelIT - Great platform and excellent team

The customer service was outstanding! They were always willing/able help us out as needed or just give advice when I requested it (which they usually did). Also loved that we could access everything via our own account which made for easy support from home if necessary during coronavirus quarantine times in Canada - even though this isn' t an issue anymore!! Some of my favorite parts are being able to see where people clicked through vs who actually downloaded your product versus those you…

Pros
  • Very responsive team, good quality data available with various options provided within interface including clickthroughs v's actual downloads & install tracking per user / device type is very useful
Cons
  • There are troubles