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Chatbase Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.4
Artificial Intelligence, Conversational Intelligence

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Description of Chatbase

Chatbase analytics helps developers monitor and fix bots.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Great platform for building chatbots and conversational AI

The bots are very efficient, the platform is easy to use. It's really fast and easy to get started. I was able to setup my first bot in a few minutes, without needing to hire an expert. And now i'm adding new features all the time. No need for any manual process. Really great tool to have at your disposal. There's nothing that i dislike so far. Maybe some minor bugs here and there but they should be fixed soon enough. Have fun with chatbots. Building conversational solutions since 2015. We…

Pros
  • Its user friendly UI simple interface
  • Easy integration using their own REST Api (or web hooks)
  • Reporting system
  • Very useful metrics tracker!
Cons
  • Some issues related when trying too many different things simultaneously.
  • Lackluster documentation

Revainrating 5 out of 5

Great Solution For Insights Into Your Bot

Easy-to-consolidate information to make sense of the user flow. The analytics is helpful for finding issues with chatbot-enabled products such as Messenger and Facebook. The AI can be improved if it provides more granular details from the chatbot. A good start on gathering the required user flow insights. A single report with multiple dashboards will improve the clarity of the user flow analytics. With that the insights can be easily compared with other reporting, providing the required…

Pros
  • This also allows us an easier way (vs just asking them) to collect anonymous usage stats which help determine how many people used certain functions vs others whether they clicked something else before buying so its great being able to compare results between groups
Cons
  • Zero