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ChatFlow Review

1

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Other Services, Managed Live Chat

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Description of ChatFlow

ChatFlow provides fully managed Live Chat, Chatbot for Nurturing Leads, Lead Generation, Customer Care and Customer Support 24/7 so you never miss a potential customer. Study shows businesses with Live Chat Service are more likely to acquire Customers compared to the businesses that do not have Live Chat or a Chatbot feature available on their websites. ChatFlow works with you to understand your customer needs, asks the right questions with focus on bringing you qualified leads.

Reviews

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Type of review

Revainrating 4 out of 5

Excellent customer service and great product

I've been using chatflow since it was in its beta phase almost 2 years ago now! It's helped us reach out to new people who may be interested in our services without having them fill up forms asking all of those personal details we don't want online anyway (and which can get stolen). Our customers love how easy it is to use - they're able to quickly ask any question from FAQs through to booking appointments etc. We also like being notified when someone messages us via WhatsApp as this allows us…

Pros
  • The ability to send a message directly to a customer without having to call them and having to wait for them to answer
Cons
  • The inability to send a message to someone without them having to click on it and not having a way of knowing if they've read it or not