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ChatFunnels Review

3

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Average

Revainrating 4 out of 5  
Rating 
3.8
Marketing, Conversational Marketing

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Description of ChatFunnels

ChatFunnels makes it easier to reach and sell to your customers using our conversational marketing solution. Using our chatbots and live chat you can have personal conversations with your customers allowing you to make it easier to buy from you. Using our data driven optimization tools you can make real data-driven decisions about how to engage your customers to provide the best experience for them and a productive outcome for you. ChatFunnels Experiment – Run A/B split tests on any of your chatbots or live chat campaigns to optimize for engagement, emails capture, meetings booked, custom goals, and more. ChatFunnels FAQbot – Quickly answer your customer's most common questions using our FAQbot. Create your answers, give the bot a few example questions, and let your team handle the difficult questions and the bot will take the easy ones. ChatFunnels Funnelbot – Use our custom drag and drop chatbot builder to quickly build chatbots to qualify and bot sales meetings, event registration, answer customer questions, or route people to the best person for live chat.

Reviews

Global ratings 3
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  • 4
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  • 3
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Type of review

Revainrating 4 out of 5

Great Platform and Customer Service

I love that we are able use this platform for both B2B sales as well consumer facing campaigns! The customer service is top notch, they will help answer any questions or concerns along their journey through conversion funnells!! We recently launched an integration into another tool which allowed us access directly in Salesforce CRM so now users don't need additional software installed just log-in via SFDC (Sales Cloud) - This has been great because all of my reps know how easy/quickly things…

Pros
  • High quality product offering.
Cons
  • Nothing really atm

Revainrating 5 out of 5

Helped with our live chat and helped build traffic

I like how easy they are for newbies who don't know anything about online communication platforms or website development, just by having them add things up front (website design) then all that's left is what we do in real life! It helps us get more sales as well because people want their questions answered even if its not directly related to products/services offered at this time but rather general knowledge of where businesses come form etc.. We're able solve problems when asked through…

Pros
  • The ability
  • To communicate with anyone anywhere no matter your location.
  • Ability connect via social media sites such Facebook & Instagram
  • Ease of use especially since it looks professional enough without looking complicated
Cons
  • There are troubles

Revainrating 3 out of 5

ChatFunnels is a tool to use for lead generation.

They have recently introduced a free trial period. That was exactly what we needed! We didn't want to get into something that would cost us money without having a chance to try it first. And after trying it out we're glad we did. It has allowed us to generate over 300 leads in the last month alone. Some people just weren't interested, some were looking for a specific thing. But when they found it, they signed up. This is only possible because of the platform and the simplicity of creating new…

Pros
  • Once the chat page was created it only took about 1
Cons
  • It isn't mobile friendly.
  • The developer team was quick to respond to our issues.