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Spectrm Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Marketing, Conversational Marketing

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Description of Spectrm

Spectrm is the leading conversational marketing platform for consumer brands to instantly engage their audience on the world's largest messaging channels. Marketers use Spectrm to design custom chatbots and connect them to their paid and organic growth channels. Spectrm's best in class chatbot analytics, marketing automation tools and conversational AI make it easy for you to personalize customer experiences at scale and optimize your chatbot marketing funnel. No coding required. Spectrm is used to optimize paid acquisition marketing by instantly connecting audiences to bots from Facebook and Instagram ads using click to Messenger campaigns. Organic social teams automate their Instagram messaging and Facebook page inbox using Spectrm's conversational AI. Growth teams connect their bots to conversational display ads in Google DV360 using Spectrm and AdLingo. Integrations with Google Business Messages enable consumers to discover marketing chatbots built with Spectrm via organic Google search, paid search campaigns, Google maps and more. Your audience wants to message your brand and learn more before they buy. With Spectrm, you can automate one to one conversations with customers on the websites and apps where they spend all their time online. Accelerate purchase decisions by engaging customers in their moment of need. Use declared data customers share in chat to personalize recommendations in real-time. Reduce your dependence on third party data and tracking technologies to understand what your customer wants.

Reviews

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Type of review

Revainrating 5 out of 5

Excellent solution when it comes AI Chat bosts

The ability of being able be deployed across any channel - social media or website/app which makes integrating with apps like facebook messenger very simple but they have great tech people that can do more if needed as well! Their support has been excellent too- no issues ever encountered while using spectrm so far :) 1) Integrations are straight forward2). Easy access via an API3.) Reporting4.). Ability easily deploys through 3rd party platforms5 ). Good amount functionality included out from…

Pros
  • Integration processEasy integrationAPI documentationGood customer serviceVery responsive teamFast turnaround timeGreat community
Cons
  • All fine

Revainrating 5 out of 5

Highly Recommendable Platform for Building Personalised BOTS

The ability of creating bots that can interact with customers without any hassle or difficulty what so ever! It’s very user friendly as well which makes things easier when compared to other platforms like Facebook Messenger etc., I don't have anything negative about this product but if there are some features they could improve upon then surely would be great. We used spectrm to create our first bot called "MyBot” where we were able to communicate with people through voice messages using…

Pros
  • Simple interface, easy for beginners.
  • Ability to add multiple accounts (with different access rights)
  • Very good customer support team available at all times via email/phone call / chat sessions.etc

Revainrating 5 out of 5

Spectrm is a great tool for businesses who want to improve customer engagement.

The service was great and the prices are fair. What I liked most about Spectrm was the fact that they help you implement their chat bot in minutes and that they take care of all the tech details so that you don't have to worry about any of those. They also have an app which helps you communicate with your customers easily. It helped us get feedback from customers regarding our products and services. Overall, Spectrm made my job easier and they did a good job with my business! One thing I didn't

Pros
  • Easy to sign up and start communicating with your customers
  • Chat bots make communication easy between you and your clients
Cons
  • Some features are not available to free accounts
  • One of my contacts went offline at random intervals and messages sent to him were not delivered to him.