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Heyday AI Review

3

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Average

Revainrating 4 out of 5  
Rating 
3.8
Marketing, Conversational Marketing

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Description of Heyday AI

Heyday’s Conversational AI platform for retailers combines the power of AI with the human touch of your team to deliver 5-star customer experiences. Capture, engage and convert leads 24-7 with an online sales assistant that never sleeps. Heyday personalizes your website’s customer experience by connecting to your product catalog to deliver tailored search results and recommendations and looping in your associates only when customers are ready to buy. Heyday creates the ultimate personal shopper experience, powered by AI. Flooded with repetitive customer service requests? Heyday’s powerful Conversational AI technology provides an instant and always-on first line of support that removes time-consuming, recurring FAQs and order tracking questions from your team’s plate. That means, they can now focus their efforts on higher-value customer conversations while our chatbot takes care of the rest.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Very useful tool for building conversational AI

I appreciate how easy it is to create new chatbots using my favorite scripting language (Python).The ability to use open API's are also great - not all bots have integrations. Using Heyday has enabled us to quickly build customized bot services without having to hire programmers or developers. We're solving some problems like fraud detection, reducing abandoned carts/checkout abandonment, increasing loyalty program engagement in realtime by creating personalized messages directly from…

Pros
  • Very simple interface that makes editing very straightforward for beginners who haven't had experience before developing scripts within an ML environment yet still keeping experienced users happy.
  • The ease of integration capabilities between multiple platforms including messenger apps such slackbot / facebook messaging etc..(not just Facebook Messenger)
Cons
  • At times there aren’t enough tutorials available online when trying certain things

Revainrating 5 out of 5

One Stop Solution For Building Conversations

The best thing about hey day is its ability to connect us easily through chatbot. It has helped me in solving my customers problems very well by just talking over voice or text messages. I can say it's one stop shop solution if you are looking at building conversational bot from scratch then this will be perfect choice as they have all major technologies like ReactJS, Nodejs etc integrated into their stack which makes development process quite easy. They also provide training material so there…

Pros
  • Easy Integration & deployment
  • Good documentation available across different platforms including AWS cloud
Cons
  • All fine

Revainrating 3 out of 5

This is an interesting concept.

But I don't see any reason why a company would want to put this software on a public website. Why give away so much information. It should be private and accessible only if someone asks for it. This type of thing could easily be used to stalk individuals and companies. They offer free hosting. If you get enough traffic from your site then they charge per hour or some such like scheme. That's not exactly cheap. And when they do start charging there isn't really anything else comparable out…

Pros
  • Its fast and easy to get started
  • Has good documentation
Cons
  • If your not familiar with statistics or math its difficult to figure out how to make use of the data
  • You can't even view reports generated by the free version of Pentaho Data Integration (Kettle)