I like how easy it is to use and that my team can pick it up quickly as well. It's very intuitive, but I wish there were more training materials and help guides for the less technical users. Also, some of the features are limited or hard to find (i.e. live chat). We're able to train our team in under an hour. Our teams have been able to build their list faster than they ever could on their own (even with multiple follow-up emails). The software is very user-friendly, it's easy to use as well…