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Cloud Telephony Software Review

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Customer Service, Contact Center Software

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Description of Cloud Telephony Software

Cloud Telephony and Call/Contact Centre Solution allows you to uphold and track the functionalities of all the employees of every department of an Organization in 360-degree angle.It automates the complete communication of all employee roles of an Organisation as it has given probability to integrate tools such as Web Chat, Ticketing, HRM, CRM Apps, SMS and Email etc.

Reviews

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Type of review

Revainrating 5 out of 5

Tropo Calls has an advanced call management system

The most suitable feature or application is the integration for WhatsApp and Telegram, which is very helpful when I receive messages from my clients or customers on these channels. It is one of the best cloud telephony software out there. Some features can be improved because the price of the service is not cheap. It is good because it helps me with the work of making calls, recording messages, tracking the conversation of the customer, and sending emails to them. It is very easy to use with…

Pros
  • Easy installation.
  • Excellent customization opportunities
  • Very attractive design
  • One step procedure,
  • Best call quality
Cons
  • There are nuances