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Cognius.ai Review

2

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Artificial Intelligence, Conversational Intelligence

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Description of Cognius.ai

We provide seamless Conversational AI integrations across Telephony, Social Media and Web based communication channels.

Reviews

Global ratings 2
  • 5
    2
  • 4
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  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Very satisfied - Easy To navigate GUI

I like that it is easy to use with my current system of call center agents using our internal software platform which allows for quick integration into their workflow as well so they don't have any issues working in conjunction w/Cognious's products! Nothing really at this time however we are still very new but planing out some things around future needs when more features come online or needed enhancements made by us internally (or external). So far nothing major has been brought up yet just…

Pros
  • It works seamlessly together while also being user friendly, intuitive AND reliable!!! All 3 qualities were met!! :) The best thing ever though must've had anything close related too AI technology because everything went smooth without fail no errors whatsoever :D And great customer service response times..:) Would highly recommended everyone take advantage here especially those businesses wanting better solutions than what other platforms do provide currently available today..;) A+ keep going guys =] Keep
Cons
  • All fine

Revainrating 5 out of 5

A great platform which helped build trust and relationship

The best part is that they are very responsive to all your queries/requests & it helps you in getting connected with right people at their side always! It's not so easy for them to understand when I'm talking about something related to business or product development from my end as compared to me explaining things over phone call / email etc. They need more training sessions where we can explain our requirements clearly to help us out easily while using their services!! Their pricing structure

Pros
  • Fast response time
  • Easy navigation interface
  • Friendly staff members who respond well after sales issues have been resolved
Cons
  • Some problems