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Cornerstone Professional Services Review

4

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Very good

Revainrating 5 out of 5  
Rating 
4.8
Other Services, Health Services

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Description of Cornerstone Professional Services

Cornerstone Professional Services listen and meet clients' exact needs. Takes over the complete responsibility of transcribing your facility's medical records, or can supplement your staff and handle overflow transcription. Offers a variety of services to all of our clients.

Reviews

Global ratings 4
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    3
  • 4
    1
  • 3
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  • 2
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Type of review

Revainrating 5 out of 5

Excellent Service - Highly Recommend

Cornerstone has been a great experience with them. They are very professional and very knowledgeable. They understand our needs and are very attentive to detail. They are very good at their job and have always been extremely efficient. I have never experienced any problems with them. I would highly recommend Cornerstone Professional Services. We have used Cornerstone for many years and have always been very pleased with their services. As a medical transcriptionist, I have used Cornerstone…

Pros
  • My colleagues told me that this place really helped her out in terms getting assignments done quickly so she could get paid quicker because it's an automated system compared from MTSTC which uses hand writing instead.I am also using CT
Cons
  • Almost never

Revainrating 4 out of 5

Excellent Customer Service / Amazing Overall Experience

The customer service we received was outstanding! They go above & beyond what any other vendor has done for us in years past (at least those who were still doing it). When you're dealing with an agency that specializes solely at this one thing there is no guess work about what they know exactly how important it will be - because everyone knows what cornerstones do best every day. I would highly recommend them!! Transcriptionist experience/capability very helpful as well when working remotely…

Pros
  • They always go above and beyond what other company have done for us in the past! The customer service is outstanding as well as the experience/capability of the Transcriptionist!
Cons
  • I have no cons at this time! I highly recommend this company and would highly recommend them for any and every job that they do! I would highly recommend them for any and every job that they do! I

Revainrating 5 out of 5

Great customer support / quick response times

The best thing about this service is that they have been with us from day one when we started working in healthcare facilities! They are always available for questions/concerns which helps so much during busy days at work. Sometimes it takes them awhile before getting back to you if there has been an issue but I don't think its because their not trying to get things done right away as well sometimes it may be due to time constraints. Be patient especially around holidays like Thanksgiving &…

Pros
  • Very understanding even though some situations can become stressful depending upon urgency etc.
Cons
  • Good but not great

Revainrating 5 out of 5

Great customer experience and great quality work

I really like that they are always available when you need them! They have been very helpful with my questions about their products as well has providing me feedback for future projects/products we've worked together in past years!! The only thing is it would be nice if there was more flexibility around scheduling appointments (we're not able sometimes). We use this service every year at Christmas time since most other companies charge an arm & leg during holiday season so having someone who…