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Crises Control Review

4

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Vertical Industry, Public Safety

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Description of Crises Control

Crises Control helps organisations keep lines of communication open by making it easy to send notifications to any number of people at once, allowing for immediate, individual response with an automatic audit trail. Crises Control is invaluable for providing up-to-the minute notifications to users, minimising the impact to people’s safety, damage to the environment and the organisation. Our customers use Crises Control for: • Business Continuity Management (BCM): planning, testing, execution and review • Emergency Preparedness and Response (EPR) • Business Operations Messaging • IT Service Alerting • Public Alerting • Employee, Resident, Diplomat or Citizen Tracking and Safety • Building or Asset Security • Emergency Mass Notification Systems

Reviews

Global ratings 4
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Type of review

It's easy to use. You set the frequency of the service by day and the days of the week. You can also set the frequency of the service by hour or minute. The service also gives you analytics on how many times the service was used, how many messages were sent, and the number of recipients of the messages. I'm not a fan of the interface, it can be confusing. I think it could use some work. I also don't like that you can't send more than one message at a time. I wish you could. It would be really…

Pros
  • Ease in sending emergency alerts through SMS messaging with multiple options for different people within your organization needing them! A great tool
Cons
  • Not much because honestly everything is good

It's easy to use. You set the frequency of the service by day and the days of the week. You can also set the frequency of the service by hour or minute. The service also gives you analytics on how many times the service was used, how many messages were sent, and the number of recipients of the messages. I'm not a fan of the interface, it can be confusing. I think it could use some work. I also don't like that you can't send more than one message at a time. I wish you could. It would be really…

Pros
  • Ease in sending emergency alerts through SMS messaging with multiple options for different people within your organization needing them! A great tool
Cons
  • Not much because honestly everything is good

Revainrating 4 out of 5

Great for efficient management of incident response

I like that you can customize your notification templates so they are not too generic or specific depending upon what type(s)of crisis control is needed in each situation! As far as my experience goes there have been no downsides yet but this software has only had about 5 days under its belt since being implemented last week (as well was having some issues previously). This platform will allow me more flexibility when managing multiple crises within our organization while also increasing…

Pros
  • etc.
Cons
  • Initial set up took longer then expected

Revainrating 5 out of 5

Great Solution For Emergency Communications

Crises Control is very user friendly and has all the features you need to manage your crisis communications program. The platform is intuitive and easy to use. I have not found anything that I dislike about this product. If you are looking for a cost effective way to communicate with your stakeholders during a crisis situation, then Crisis Control is a great tool. We use it to communicate with our stakeholders during emergencies. It also allows us to track how many times we have sent out…

Pros
  • Customer service was extremely helpful
  • Allows me control over my messaging content/formatting from beginning through end.
  • Able monitor message response tracking via internal website or email reports available at any time
Cons
  • Empty