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Dailypoint Review

2

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Vertical Industry, Hospitality

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Description of Dailypoint

Dailypoint can help to control data, learn who are the customers, individualize marketing and guest services, run targeted sales actions and get meaningful insights for decision making.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Good Platform with Room for Improvement

The ability of sending emails or text messages directly from our website is very useful because we have guests that don't use mobile apps as often so it's really convenient! It would be nice if they could integrate with other platforms like Facebook but I'm sure this will come in time too since there has been some progress made recently!! Definitely worth trying out when you're looking at different options within your business/company email service providers (ESP). We've seen an increase by…

Pros
  • Easy to navigate, user friendly interface.
  • Allows for quick response rate able send bulk marketing campaigns easily without having multiple accounts per individual client etc.etc..and saves tons o' money over creating separate ESP account(es) each month instead only need one dedicated IP address & domain hosted via Mailgun / SES +
Cons
  • Almost never

Revainrating 5 out of 5

Terrible Customer Service - Never fixes problems

I like that I have so much control over my data. The customer service is terrible. There is no one that answers emails when they are supposed to be the customer support team. There are no sales people that are available to speak with. They are so bad they don't even have a phone number on there website or in their account. I do not recommend this product. I have been a customer for over a year. I have spent money on upgrades and still nothing has changed. The support team has no clue that there

Pros
  • That we could connect from all devices at once! We never know if our customers had an issue because everyone else was having problems too.....even though everything worked fine here...or something......oh well
Cons
  • Some disadvantages