Header banner
Revain logoHome Page
daktela logo

Daktela Review

1

·

Very good

Revainrating 4 out of 5  
Rating 
4.0
Customer Service, Contact Center Software

View on AmazonView on ЯM

Description of Daktela

By developing our solutions, we have utilized our many years’ experience gained from implementing hundreds of contact centers.

Reviews

Global ratings 1
  • 5
    0
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Dakata - Great customer service and helpful staff

The best thing about dakta is that it helps to keep up with your customers needs at all times which makes sure you are able to provide them what they need when required or needed. It's very flexible software as well so can be used for any number of applications but not every application will suit everyone perfectly hence why i would recommend trying out both versions before making an informed decision regarding this product! I don't think there really anything bad in terms of using dakta other…

Pros
  • Easy access, quick response from customer services team whenever issues arise (with regards technical problems mostly)Easy navigation around system/solutions availableGood layout design
Cons
  • Not having much experience yet personally have found nothing majorly negative