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Dashly Review

2

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Marketing, Conversational Marketing

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Description of Dashly

Dashly is a business live chat platform. It engages your website visitors into a conversation with you so that your agents can provide excellent consultations and support. Put it on another level with call scheduling and video calls. With proactive messaging, a bot, and pop-up windows you can generate more leads and qualify them. The leads are collected in eCRM and segmented - that's how you start email marketing. Manage both manual and triggered communication - these are available with live chat messages, pop-up windows and emails. Features: - Capture leads using pop-up made in easy-to-use Pop-up Builder; - Store and manage them in eCRM; - Track your visitors' actions; - Integrate with your favorite services; - Have all visitors' messages in one admin panel; - Respond your visitors in Live chat for perfect support; - Increase conversions with triggered emails; - And analyze your performance building funnels.

Reviews

Global ratings 2
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Type of review

Revainrating 4 out of 5

Dashly - Perfect for customer support

The best part about dashly is its customer service team. They are always willing to help their customers out. I have been using dashly for over a year now and I am extremely satisfied with what they offer me. There are some features I haven't used yet but I'm sure they will be great too. I don't like the fact that sometimes when I click on a link it opens in a new tab instead of the one I want. My favorite feature is the automation. It saves time because whenever someone chats with me I know…

Pros
  • Easy interface
  • Great support system
  • Good price point
Cons
  • Not user friendly enough

Revainrating 4 out of 5

Excellent Customer Service Tool: Dashly

I like the ability to have multiple conversations with the same person. It is easy to use and the results are amazing. I have not had any issues with Dashly. I will definitely be using Dashly again. I am using Dashly to provide excellent customer service to my customers. I am able to respond to all of their questions immediately. It is easy for me to see how much time we spend on the phone. We spend a lot of time on the phone with our customers. I like knowing how much time we spend on the…

Pros
  • Ability To See How Much Time You Spend On The Phone
  • Ease Of Use Overall.
  • High quality audio very clear calls, even while driving!
Cons
  • Some people may find it slightly complicated at first