Description of Data Content Manager
Bad data costs a lot of money.
Digital ecosystems are dependent on reliable and consistent business data. Daily operational activities such as service automation, reporting, auto assignments, approvals, invoicing, root cause & impact analysis (CMDB), they all require consistent and up-to-date service data.
MS Visio, Gliffy, Draw.io, and many other data model design solutions have excellent capabilities for data diagramming, but they all lack actionable functionalities to plan, create, validate and update the actual business data in the database on top of the data models. This is where Data Content Manager differs from other options.
The Data Content Manager is a visual tool that covers the entire data management process seamlessly and end-to-end, from data diagrams planning to data audits & remediation. It significantly reduces the efforts needed for service data management and improves communication between the various stakeholders in the service production value chain.
Data Content Manager is available as a free trial version from the ServiceNow Store.
Data Content Manager is developed by JustinLabs. Justin Labs is a technology branch of Justin Group Oy, a Finnish-based creative service management consulting company founded in 2015.