I like that it's easy to use, has good customer support (both live chat/email), can be used with other apps such as Dropbox or Google Drive etc., very user friendly once you get familiarised wth its interface & functionality - which takes some time! The only thing i dislike about this product now would have been if they had more options when creating new folders rather than having just one option of 'create folder'. It was great while we were using them but since our contract ended there are no