I like that our store can be scanned by customers, without having an employee present at all times! It helps me keep my business open during COVID-19 related shutdowns as it allows us greater flexibility in operating hours than before scanning was available 24/7 (i guess you could do this now if your system is set up right).
The software itself isn't perfect - some of their products take longer or more clicks then they should have been able get through once we're logged into them properly butβ¦