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DKC Review

4

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Marketing Services, PR Firms

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Description of DKC

DKC is a public relations, marketing and government affairs firm that provides provides communications services including strategic counsel and planning, media relations, digital and social media, integrated marketing, event production and marketing, executive positioning, crisis management and public affairs

Reviews

Global ratings 4
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  • 4
    1
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Dkc is amazing and dedicated partner

I've been working with Derek at dKC for almost 4 years now; our relationship has grown over time as we have worked together to build an effective client/agency partnership! His dedication & commitment are second-to none - he's always looking out not only in terms of his own career growth but also what would be best suited or most beneficial towards my business goals too!! It was definitely worth taking some risks when hiring him because it really paid off bigtime. We don't ALWAYS see eye--eye

Pros
  • Very professional, punctual
  • Dedicated work ethic
  • Great ideas
Cons
  • Some cons

Revainrating 4 out of 5

Great Customer Service and Professional Work Ethics

I like being able to call them up with any questions or concerns you may have regarding your account. The people are very professional in their work ethic. It can become overwhelming at times but they always make sure everything gets taken care of when it's needed most! We've been working together since June 2017 which has given us enough time for me personally to grow into my role as an Account Executive here. However, there isn't anything we dislike so far other than having only worked with

Pros
  • I like the work ethic here and the professional work ethic this company has to have
Cons
  • I dislike having to call in when we can't work on a call or have

Revainrating 5 out of 5

Excellent customer Service and responsiveness

I have worked with them for several years now. They provide very competent staff who are able to solve problems as they arise in an effective manner allowing us time back into our business operations instead of being held up by day-to.-day issues which can be frustrating at times when you just want your team members out there working! Not much really but what we've experienced has been great so far!! The service was professional from start to finish! They were always available when we needed…

Pros
  • They are very professional and responsive to our needs and we've never been anything but very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very
Cons
  • There are nuances

Revainrating 5 out of 5

Great platform and amazing support staff

I like being able to reach out directly with our client's decision makers through their website or email at any time of day/night! They are always very responsive - even when it comes from midnight-4am in Australia!! The only thing i dislike about them now (aside for everything else)is they don't have an app anymore :( but this was probably because we were using too much text messaging which has been phased back since then so not sure if thats why? But just something more streamlined would be…

Pros
  • Great customer service
  • Always available, no matter what hours you call during.
  • Upfront pricing before booking jobs & free quotes as per usual industry standards + tips included where applicable
  • Reliable vehicles that get good fuel mileage
Cons
  • Some difficulties