Like the other reviewer, I purchased this product from Auto Zone. The center of the irregularly shaped lock came loose from the outer shell of the key when the first lock was fitted. I couldn't remove the lock nor turn it all the way down to drive safely. The product came with a card with a code for spare keys, but the code was stamped and only half legible. I emailed the company and they wanted me to make a mold out of plasticine, send it to them at my own expense and pay $7.50 to get theβ¦