Following the recommendation of several people I know, I recently bought something from the Ducal Online Store to see if it lives up to the hype. My interaction with the company, on the other hand, was not at all satisfying, and as a result, I am left feeling both frustrated and disappointed. To begin, the website for the store was in no way designed to be user-friendly. It was tough to navigate, and I frequently realized that I was becoming disoriented in the numerous categories and…