It has been very easy for our staff so far, all they have had access too was how it should be done in theory; which really helped us alot when we first implemented them into my office's computer systems! I do not know much about this product as i am only starting with an EMR now but if any one else does then great because maybe there will also some more help? Maybe other employees are using something like dumware or even better than what im talking bout!! There seems no problem atm though since