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eBSEG Review

3

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Very good

Revainrating 4 out of 5  
Rating 
4.2
Commerce, Omnichannel Commerce

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Description of eBSEG

eBSEG "e-Business Solutions Enabling Group", is a Global premier solution provider for omnichannel solutions. A company specialized & a premier provider for front-end, OmniChannel Platform since 2000 in North America and EMEA. eBSEG Introducing CEEP, Customer Experience & Engagement OmniChannel Portal Platform (One UNIFIED Platform Addressing All Channels Seamlessly) for Banking, Insurance, Wealth Management Company or any other Financial Service Industry. Our Omnichannel Solutions include: - Digital Banking Solution. - Digital Insurance Solution. - Digital Sales and Onboarding Platform. - Digital Trading Solution. - Mobile Queuing Solution. - Digital Self Service Solution. - Digital Customer Assistance Solution. - Digital Patient Assistance Solution. - Digital Chatbot Platform. - Digital Messaging Solution.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

A great Omnia Channel and CRM integration solution for any business

The ease of implementation when compared to other platforms was what sold me most about this software! We were able to implement quickly with little training required from our staff members who had no prior experience using omni channel or B2B technology such as Salesforce before now. There are some features that we have found difficult but it's only because they haven't been fully implemented yet so I'm sure those will be worked out soon enough. In all honesty though there isn’t anything…

Pros
  • The fact that you can integrate omni channel software with Salesforce without any requirement for 3rd party addons as there's native support within Salesforce
Cons
  • It's not widely known / promoted and there's a lot of features not available at present time

Revainrating 4 out of 5

Has everything as far order processing

The best part of this software is that it has all the features you need to run your business smoothly. It's easy to use and allows you to keep track of all your customers and their orders. I do not like how sometimes there are glitches. Sometimes when I click on an item or customer I get an error message that says something along the lines of "there was a problem with the website". This happens quite often so I have to constantly go back into the system to find where I left off. If you're…

Pros
  • Easy interface makes everything very user friendly.
  • Store info
  • Customer information
  • Orders history/statuses etc
Cons
  • There can be occasional issues but we just make sure our staff knows these areas in case any troubles arise

Revainrating 5 out of 5

Most user friendly app for personal finance needs

The best thing I like about this software was that it helped me to manage my accounts easily without any hassle of paperwork or complicated processes involved with other accounting softwares available out there today! Although at times we had some technical issues which caused us inconvenience but they were resolved immediately by their customer support team who are extremely helpful when you need them most. Overall its an amazing product where i can trust all transactions done through it as…

Pros
  • Simplicity, security & reliability being one such reasons why people choose Ebseggs for day to day uses whether personal ones also in professional settings..Also ease is what comes first into anyone's head after thinking hard how could someone else go ahead use something different from others..I believe even though everyone does have own way around technology still simplicity should always remain
Cons
  • It is hard to say