Edigin Recording Solution offers a complete range of integrated modules consisting of audio recording, agent evaluation and training, screen recording, reporting, and contact management.
Easy to use with excellent customer support from start-up through implementation process (they even gave me my first microphone!). I have not had any issues in over 2 years that they are able or willing address for free! None at all!! They also do regular maintenance work which is very important as well since it keeps your system running smoothly 24/7 without problems down time etc., The only downside may be if you need more features than what their basic package provides - this can add up…
Pros
They have excellent customer support, they have great technical support and are very easy to work with they are super helpful
Cons
I don't think there's much to dislike about Edigin